Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Just wanted to say thanks and great job!....picture looks amazing!
Roheih, | Quality paiting I got the painting on Friday. Its beautiful: Perfect size, beautiful contrast of colors, great attention to detail, filled with areas of perfection and imperfections. The more I see the painting the more I fall in admiration for it. The painter has made her smile beautiful and realistic .
Thank you for the painting and thank you for being patient with me.
Shahraam, | Impeccable service I was somewhat hesitant about making my first order with CanadaOnCanvas a 6ft x 4ft giclee. However, the service was impeccable and the print quality is superb. I am delighted, and will be placing many more orders!
Miuchael Matthews, Powell River |